Shipping policy

Shipping Policy

At BWR Fitness, we’re committed to getting your order processed and delivered as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your purchase is confirmed.

Processing times may vary during holidays, promotions, or periods of high demand.

Shipping Times

Estimated delivery times:

  • United States: 5–10 business days

Shipping times are estimates and are not guaranteed.

Tracking Information

Once your order ships, you will receive a tracking number by email so you can monitor your delivery status.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping promotions may be offered periodically on qualifying orders.

Delayed or Lost Packages

BWR Fitness is not responsible for shipping delays caused by:

  • carriers,
  • weather conditions,
  • customs,
  • or incorrect shipping information provided at checkout.

If your package appears lost or delayed, please contact the shipping carrier first. If additional support is needed, contact us and we’ll do our best to assist.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Orders shipped to incorrectly entered addresses may be delayed or returned. Additional shipping charges may apply for reshipment.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery and include:

  • your order number,
  • photos of the item,
  • and photos of the packaging.

We’ll work to resolve the issue as quickly as possible.

Contact

For shipping questions or support, contact:

BWR Fitness

Email: [your support email here]

Website:  BWR Fitness